PRIVACY POLICY

We understand the need to protect a user’s privacy. Therefore, we adhere to the highest standards for securing all transactions and protecting customer information. Please read below about our data/information collection and sharing practices.

Important Note:

Our privacy policy is subject to change without notice at the discretion of the management. Ensure you are aware of any changes by reviewing this policy periodically.

The Privacy Policy applies to you whether you are –

  • A patient, his/her family member (“you” or “User”);
  • A user of the Website/Mobile application (“you” or “User”); 

Information about Taskar

In this Privacy Policy, references to “we”, “us '', “Taskar ® ️ India's 1st Healthcare mall” are to Taskar Global Private Limited. Queare Techs is the author and publisher of the internet resource www.Taskar.com on the world wide web, as well as other connected software and applications provided by Taskar. 

By visiting the Website, you agree to be bound by the terms and conditions of our Privacy Policy. If you do not agree, please do not use or access the Website.

By visiting our Website, you agree to our terms and conditions for using and disclosing your personal information under this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use. Terms and Conditions (Click here)

Collection of Personal and Other Information

We save the data securely to deliver a quick, simple, and tailored experience when a User visits our website and carefully completes the form to provide details about his or her medical conditions or to order medication.

This Privacy Policy enables us to offer services and features that allow us to personalize the Website and have a safer, simpler experience. As a result, we gather whatever personal information we feel is essential.

In general, you can browse the website without telling us who you are or revealing any personal information about yourself.

When you provide us with personal information, you are no longer considered anonymous to us. We'll keep your information safe. The fields that must be filled out and the ones that are optional are noted when appropriate. By choosing not to use a specific service or function on the website, you can always choose not to disclose information.

In order to run our relationship with you, provide you with services, improve our services to you, exercise our legal rights, and respond to claims, we process your personal information for a variety of legitimate reasons.

We may automatically track certain information about you based on User behavior. We use this information to do internal research on our Users’ demographics and interests to better understand, protect, and serve them. This information is compiled and analyzed on an aggregate basis. We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyze our web page flow, measure page effectiveness, and promote trust and safety.

”Cookies” are small files placed on your browser that assist us in providing our services. Moreover, you may encounter ”cookies” on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any personally identifiable information.

In the course of a transaction, we collect some additional information, such as a billing address, credit card number, expiration date, and/or other payment instrument details and tracking data from checks or money orders. We may compile information about you into a file if you send us details of personal correspondence, such as emails or letters, or if other users or third parties send us correspondence concerning your actions or postings on the website.

We use your personal information to send you marketing by post, telephone, social media platforms, email, SMS, application notifications, and silent notifications to track the installation status of the application. We may also use your personal information to carry out online paid marketing activities in the nature of retargeting.

We also use technology to help us understand your personal preferences and interests so that we can send recommendations and marketing communications that are likely to be of more interest to you. Using technology in this way is sometimes known as profileing.

If you wish to unsubscribe from emails sent by us, you can do so at any time by clicking on the “unsubscribe” link that appears in all emails and by adjusting the settings on your device to turn off notifications from our app. Otherwise, you can always contact us at [email protected] to update your contact preferences. 

Subscription fee

In the app, features are completely free for users, but users will not get discounts on their bills. We’re charging a minimum subscription fee of INR 150 quarterly or INR 365 a year, i.e., INR 1 per day only. After paying the subscription fee, users will get discounts on their bills.

Sharing your information

We share your information within Taskar Group and with other third party suppliers who help deliver products or services on our behalf, or who have partnered with us in connection with services or a relevant promotional offering, as well as other apps or websites that integrate with our API or services, or those with an API or service with which we integrate. We also share your information with third parties where we have a duty to or are permitted to disclose your personal information by law (e.g., law enforcement officials, government authorities, etc.) in accordance with the law. 

Medical Disclaimer

If you think you have a medical emergency, call us at 9648486700 anytime. Our helpline works 24 hours a day. 

We are connecting patients with professional doctors. We do proper KYC with the doctor before onboarding. But Taskar is not liable for any problems that arise.

Retention Period

We retain your personal information in accordance with Taskar’s records retention policies or any retention periods prescribed by law or recommended by regulators, industry bodies, or associations. However, there may be circumstances that mean we must retain your personal information for longer

Your Consent or User Consent

By using the website and/ or by providing your information, you are giving consent to the collection and use of the information you disclose on the website by our Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Prominent Disclosure for App

In app features are designed in such a way that users can avail of all healthcare related services like medicine orders, online doctor consultations, lab test bookings, and hospital bed availability inquiries.

Users can pay a subscription fee during the signup process. If a user wants to use the services without a subscription fee, then the user needs to tap on the Use for Free button. If a user wants discounts on their bills, they can pay the subscription fee anytime.

App features

  1. Medicine order
  2. Doctor consultation booking
  3. Prescription download/upload
  4. Lab test booking

To interact with our expert doctors and upload prescriptions, the Taskar app needs specific permissions. This will enable us to provide better service to you. Please provide access for the following permissions.

Camera, Audio and Video

  1. To do audio and video Consultation with our expert doctors
  2. To upload required documents while booking lab tests
  3. To upload prescriptions for ordering medicines 

Location

  1. To show local pharmacy stores near your location
  2. To show Taskar mall near you
  3. To show Nearby hospitals with bed availability.

Files and media

  1. To upload prescriptions from gallery
  2. To view your vaccination and test records
  3. To view your doctor’s prescriptions

Storage

  1. To store/access your prescription/ invoices/ test records in your phone

Phone , Microphone

  1. To call our health experts and connect with our expert doctors

SMS

  1. To auto read the OTP to login into Taskar app